TEST FEES AND PAYMENT POLICIES
|Test Registration Fees|
|Additional Service Fees|
If you are due a refund of test registration fees, your refund will be issued by Evaluation Systems within four weeks of your request.
If you have registered for the CPACE–Written but have not yet scheduled your test and would like to withdraw your registration and receive a full refund, complete and submit a Withdrawal/Refund Request Form, available to download and print by selecting "Print Bulletin and Forms (PDF)" on the CPACE website.
If you have already scheduled your CPACE–Written test and wish to cancel your test appointment, you must first cancel your test appointment through your account at least 24 hours before your scheduled testing time. If you wish to withdraw your registration completely after canceling your test appointment, complete and submit a Withdrawal/Refund Request Form, available to download and print by selecting "Print Bulletin and Forms (PDF)" on the CPACE website. If you cancel your test appointment 24 hours before your scheduled testing time, you will receive a full refund of testing fees.
If you have registered for a CPACE–Video submission deadline, you may withdraw your registration by submitting a completed Withdrawal/Refund Request Form (see "Print Bulletin and Forms [PDF]" on the CPACE website). The deadline for withdrawing your registration is 5:00 p.m. Pacific time on the registration/change deadline for the submission deadline for which you are registered. If you withdraw your registration by the appropriate registration/change deadline, you will receive a partial refund ($111) of your test registration fees.
The registration fees must be paid using a credit card (MasterCard
or VISA only) or a debit or check card that carries the MasterCard or VISA logo and that can
be used without the entry of a personal identification number (PIN). Bank cards without a
MasterCard or VISA logo cannot be accepted. The merchant name that will appear on your
credit card statement is "Eval Systems Test Fee."
The fees for other services requested by mail (a score verification and an additional copy of your test results) must be paid by cashier's check or money order. Checks and money orders must be made payable to Evaluation Systems in U.S. dollars. Please write the last five digits of your Social Security number on your check or money order. Do not send cash.
If you register to take the CPACE before receiving your score report from a previous attempt, you will not automatically receive a refund of any test or service fees for either registration. If you pass the test on a previous attempt, you must withdraw any subsequent registrations by the appropriate deadline (as described in "Changing Your Registration") in order to receive a refund.
If you have any outstanding balance owed by you to Evaluation Systems after a test administration for which you were registered, all of your test results for that test date may be permanently voided and therefore not reported to you, to the CTC, or to any institutions.
The following policies apply to you when you have an outstanding balance with Evaluation Systems:
- You will be assessed an additional fee to cover the processing required to clear your account.
- You will not be allowed to register for future test dates until your balance, which includes the additional fee, is paid in full.
- Any credits or refunds for which you may be eligible will be applied first to your outstanding debt, with any excess to be returned to you.
If a credit card charge for an Evaluation Systems service for you is disputed:
- You may not be allowed to make any future payments by credit card.
- You must make your payment to clear your account by cashier's check or money order only.
- If you attempt to pay for any further services by cashier's check or money order before clearing your account, any payments received will be applied first to your outstanding debt, with any excess applied to the requested services.
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